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Fortinet FC-10-0051E-211-02-DD FortiGate-51E 4-Hour Hardware Delivery Premium RMA Service

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Fortinet FC-10-0051E-211-02-DD provides 4-hour hardware delivery Premium RMA coverage for the FortiGate-51E, designed for organizations where rapid replacement of failed security hardware is important to business continuity. The service requires an eligible 24x7 or ASE FortiCare support contract and is intended for the FG-51E platform.

OVERVIEW

  • FC-10-0051E-211-02-DD is a 4-hour hardware-delivery Premium RMA service for FortiGate-51E, helping reduce hardware-replacement downtime in business-critical deployments. Compatibility: FortiGate-51E (FG-51E). Compared with next-day RMA, it targets faster hardware delivery; compared with 4-hour hardware + onsite engineer RMA, it does not add an onsite engineer. An eligible 24x7 or ASE FortiCare contract is required

USE CASES

  • Branch offices - Faster replacement if the FortiGate-51E fails.
  • Retail locations - Helps reduce downtime during hardware failure.
  • Small and medium businesses - Adds rapid hardware replacement coverage.
  • Remote offices - Supports quicker recovery without waiting for next-day delivery.
  • Business-critical networks - Helps maintain network availability.
  • Multi-site deployments - Provides consistent RMA coverage across supported FortiGate-51E locations.
  • Manufacturing sites - Helps minimize disruption from firewall hardware failure.
  • Disaster recovery planning - Supports faster hardware replacement as part of business continuity.

KEY FEATURES

  • 4-Hour Hardware Delivery - Enables faster replacement of failed FortiGate-51E hardware.
  • Premium RMA Service - Provides expedited hardware replacement support.
  • FortiGate-51E Compatibility - Designed specifically for the FortiGate-51E firewall.
  • 24x7 FortiCare Requirement - Works with eligible 24x7 or ASE FortiCare support.
  • Model-Specific SKU - Simplifies purchasing, renewal, and support matching.
  • 1-Year Service Term - Suitable for annual support and maintenance planning.
  • Hardware Replacement Focus - Helps reduce downtime caused by hardware failure.
  • No Onsite Engineer Included - Provides hardware delivery rather than onsite technician service. 

TECHNICAL SPECIFICATIONS

  • Brand: Fortinet
  • Product Family: FortiGate
  • Service Type: Premium RMA Service
  • Service Level: 4-Hour Hardware Delivery
  • Part Number / SKU: FC-10-0051E-211-02-DD
  • Supported Firewall: FortiGate-51E (FG-51E)
  • Service Purpose: Replacement hardware delivery for eligible hardware failures
  • Support Requirement: Eligible 24x7 or ASE FortiCare support required
  • Replacement Type: Hardware replacement
  • Delivery Target: 4-hour hardware delivery service
  • Onsite Engineer: Not included
  • Security Subscription: Not a FortiGuard security subscription
  • Service Category: Hardware support / RMA
  • Contract Term: 1-year service term indicated by the DD suffix
  • Compatibility: FortiGate-51E
  • Deployment Environment: Branch, SMB, distributed and business-critical networks
  • Procurement Use: Hardware support, maintenance and business-continuity planning
  • RMA Coverage: Premium RMA hardware replacement service
  • Primary Buyer Benefit: Faster replacement response for covered FortiGate-51E hardware
  • Hardware Platform: FortiGate 50E Series
  • FG-51E Interfaces: 7 × GE RJ45 ports
  • FG-51E WAN Ports: 2 × GE RJ45 WAN ports
  • FG-51E Switch Ports: 5 × GE RJ45 switch ports
  • FG-51E Storage: 32 GB onboard SSD
  • FortiAP Management: Up to 10 FortiAPs / 5 tunnels
  • Wireless Capability: FG-51E is the non-wireless FortiGate model; FortiWiFi-51E is the wireless variant
  • Service Scope: Expedited replacement hardware delivery

Why Choose This Product?

  • 4-Hour Hardware Replacement - Helps reduce downtime when a FortiGate-51E requires replacement.
  • FortiGate-51E Specific - Provides support coverage matched to the correct firewall model.
  • Premium RMA Service - Offers faster hardware delivery than next-day RMA service.
  • Business Continuity Support - Helps organizations recover faster from firewall hardware failures.
  • 24x7 Support Compatibility - Designed to work with eligible 24x7 or ASE FortiCare coverage.
  • Simple Procurement - Model-specific SKU makes purchasing and renewal easier.
  • Ideal for Critical Locations - Suitable for branches, offices, retail sites and other locations where network downtime matters.
  • Clear Service Scope - Focuses on expedited replacement hardware delivery without adding an onsite-engineer service.

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