Enquire: Asia & Africa - +65-98008081 USA - +1-919-995-4114

Copper Patch Cords

Copper Patch Cords

Cat5e Patch Cords

Cat6 Patch Cords Hot

Cat6a Patch Cords Hot

Cat7 Patch Cords

Cat8 Patch Cords

Patch Cords Custom

Cable Trunks

Cable Trunks

Cat5e Trunk Cables

Cat6 Trunk Cables Hot

Cat6a Trunk Cables Hot

Trunk Cables Custom

Bulk Copper Cables

Bulk Copper Cables

Cat5e Bulk Cables

Cat6 Bulk Cables Hot

Cat6a Bulk Cables Hot

Cat7 Bulk Cables

Outdoor Bulk Cables

Bulk Cables Custom

Patch Panels

Patch Panels

Cat5e Patch Panels

Cat6 Patch Panels Hot

Cat6a Patch Panels Hot

Blank Patch Panels Hot

Patch Panels Custom New

Faceplates & Boxes

Faceplates & Boxes

Surface Mount Boxes

Faceplate Frame

Cable Management

Cable Management

Cable Managers Hot

Label Printers & Accessories

Connectors & Jacks

Connectors & Jacks

Inline Couplers

Keystone Jacks Hot

Connectors/Plugs Hot

Industrial Copper Systems

Industrial Copper Systems

Patch Cords Hot

Bulk Copper Cables

Industrial Faceplates

Laptop

Laptop

Monitor

Monitor

Printer and Scanner

Printer and Scanner

Printer Accessories

Computer Peripherals

Computer Peripherals

Mounts, Stands & Racks

Desktop

Desktop

Mobiles & Tablets

Mobiles & Tablets

Adapters & Cables

Adapters & Cables

Services & Supports

Services & Supports

Barcode Scanners & Mobile Computers

Barcode Scanners & Mobile Computers

Security Software

Security Software

MTP/MPO Fiber Cables

MTP/MPO Fiber Cables

MTP/MPO Trunks Hot

MTP/MPO Harnesses

MTP/MPO Conversions

MTP/MPO Cables Custom Hot

Fiber Patch Cables

Fiber Patch Cables

OS2 Single Mode Hot

OM4 Multimode Hot

OM1/OM2 Multimode

Patch Cables Custom

Specialty Fiber Cables

Specialty Fiber Cables

Armored Cables Hot

Industrial Cables Hot

High Density Cables

Multifiber Cables

Mode Conditioning Cables

Fiber Pigtails

Fiber Pigtails

12 Fibers Pigtails Hot

Simplex Pigtails Hot

Pigtails Custom

Fiber Optic Cleaners

Fiber Optic Cleaners

Pen Cleaners Hot

Reel Type Cleaners

Accessories

Accessories

Fiber Adapters Hot

PLC Splitters Hot

Fiber Attenuators Hot

Fiber Connectors

Splice Closures

Fiber Loopbacks

Cameras & Surveillance

Cameras & Surveillance

Digital Cameras

IP Camera - Wifi Spy Camera

Wireless Camera

Explosion Protected Camera

Fixed Box Camera

Security Cameras

Video Recorders

Display & Control

Network Antennas

Network Antennas

Networking Cards

Networking Cards

Hardware Firewalls

Hardware Firewalls

Wireless

Wireless

Indoor Access Points

Outdoor Access Points

Wireless Controllers

Network Switches

Network Switches

Network Switch Accessories

Switch Modules & Line Cards

Wired Routers

Wired Routers

Gateways/controllers

Gateways/controllers

Media Converters, Extenders

Media Converters, Extenders

Copper to Fiber Media Converters Hot

Media Converter Chassis

Modems

Modems

PoE Adapters

PoE Adapters

Smart Power Socket

Smart Power Socket

Repeater

Repeater

Wireless Adapter

Wireless Adapter

USB Hubs

USB Hubs

Sensor

Sensor

wireless routers

wireless routers

Network Adapter

Network Adapter

Mellanox NICsHot

InfiniBand Adapters

Intel%AE/Intel Based NICsHot

Mobile Wi-Fi Hotspots

Mobile Wi-Fi Hotspots

Transceiver

Transceiver

Networking Accessories

Networking Accessories

Network Software Licenses

Network Audio

Network Audio

Network Speaker

Satellite Radios

Satellite Radios

Servers & Storage

Servers & Storage

High-Density Servers

Storage Array Modules

Power

Power

Auto Transfer SwitchNew

Basic Rack PDUs

Metered Rack PDUs

Monitored Rack PDUs

Switched Rack PDUs

Hospital-Grade Power Cords

Router, Security, NPB

Router, Security, NPB

Network Packet Brokers

Conferencing, Phones

Conferencing, Phones

Conference Cameras

Webcams & Headsets

Interactive Displays

Telephony Cards

Wireless & Access

Wireless & Access

50G SFP56 for 5G Wireless

25G SFP28 for 5G Wireless

10G SFP+ for 4G Wireless

XGPON & XGPON Combo New

EPON & 10G EPON New

Wireless & Access Custom Hot

100/200/400/800G Modules

100/200/400/800G Modules

800G QSFP-DD/OSFP

400G QSFP-DD/OSFP

200G QSFP-DD/QSFP56

100G QSFP28 Hot

Industrial 100G QSFP28

Converter/Fibre Channel

100/200/400/800G Custom

10/25/40G Modules

10/25/40G Modules

25G CWDM/DWDM SFP28

10G CWDM/DWDM SFP+ Hot

Converter/Fibre Channel

10/25/40G Custom

1/2/4G Modules

1/2/4G Modules

1G BiDi SFP Hot

1G CWDM/DWDM SFP

1G SONET/SDH SFP

Optical Transmission

Optical Transmission

10G CWDM/DWDM SFP+ Hot

25G CWDM/DWDM SFP28

100G DWDM QSFP28

1G CWDM/DWDM SFP

Coherent 200/400G DWDM Hot

Optical Transmission Custom

Data Center

Data Center

200/400/800G QSFP-DD

Mellanox NICs Hot

Intel AE/Intel Based NICs Hot

DAC/AOC/AEC Cables

DAC/AOC/AEC Cables

200/400G DAC/AOC/AEC

100G DAC/AOC Hot

40G DAC/AOC Hot

10/25G DAC/AOC Hot

Others

Others

Loopback Modules

100G CFP/CFP2/CFP4

10G XFP/X2/XENPAK Hot

Fiber Optic Panels

Fiber Optic Panels

LC Fiber Optic Panels

SC Fiber Optic Panels

ST Fiber Optic Panels

MTP/MPO Fiber Optic Panels

MDC Fiber Optic Panels

Multimedia Copper/Fiber Panels

Fiber Optic Cassettes

Fiber Optic Cassettes

MTP/LC/SC/MDC Cassettes Hot

MTP Conversion Cassettes

MTP Mesh Cassettes

LC Splice Cassettes

Fiber Optic Enclosures

Fiber Optic Enclosures

Cable Management

Cable Management

Cable Managers Hot

Convoluted Tubing

Label Printers & Accessories

Racks & Cabinets

Racks & Cabinets

Server Cabinets Hot

Wall Mount Cabinets

Network Cabinets

Open Frame Racks

Accessories Hot

Enterprise Switches

Enterprise Switches

1/2.5G Enterprise SwitchesHot

10G Enterprise SwitchesHot

25G Enterprise Switches

40G Enterprise Switches

100G Enterprise Switches

Modular Enterprise Switches

PoE+ Switches

PoE+ Switches

1G PoE+ SwitchesHot

2.5/5G PoE+ Switches

10G PoE+ Switches

25G PoE+ Switches

Data Center Switches

Data Center Switches

10G Data Center SwitchesHot

25G Data Center SwitchesHot

40G Data Center SwitchesHot

100G Data Center SwitchesHot

400G Data Center Switches

Modular Data Center Switches

InfiniBand Switches

Small Business

Small Business

1G SMB Switches

2.5G SMB Switches

5/10G SMB Switches

Industrial Ethernet Switches

Industrial Ethernet Switches

1G Industrial Switches Hot

2.5G Industrial Switches

10G Industrial Switches

Router, Security, NPB

Router, Security, NPB

Network Packet Brokers

Cooling Solutions

Cooling Solutions

Fiber Testers

Fiber Testers

Fiber Inspection

Power Meters Hot

Fault Locators Hot

Light Sources Hot

Optical Multimeters

Fiber Identifiers

Optical Talk Sets

Fiber Optic Tools

Fiber Optic Tools

Fiber Tool Kits Hot

Fiber Cleavers Hot

Fiber Polishing

Fiber Strippers

Fiber Optic Cleaners

Fiber Optic Cleaners

Pen Cleaners Hot

Reel Type Cleaners

Copper Tools

Copper Tools

Network Tool Kits Hot

Punch Down Tools

Cable Strippers Hot

Copper Testers

Copper Testers

Cable Testers Hot

Cable Qualifiers Hot

Cable Certifiers

Access Networks

Access Networks

M6200 Series Hot

Data Center Interconnect

Data Center Interconnect

PON Networks

PON Networks

GPON & EPON OLT Hot

GPON & EPON ONT/ONU Hot

PON Transceivers

Passive Components

Passive Components

PLC Splitters Hot

Fiber Attenuators Hot

Splice Closures

Transceivers

Transceivers

200G/400G CFP2 Hot

100G QSFP28 Hot

10G CWDM/DWDM Hot

Open Line System

Open Line System

Optical Amplifiers Hot

Dispersion Compensation

Fiber Monitoring

Optical Protection

DWDM Open Line System

Chassis & Accessories

Mux Demux & OADM

Mux Demux & OADM

DWDM Mux Demux Hot

CWDM Mux Demux Hot

Custom Mux Demux & OADM

Chassis & Accessories

Transponders & Muxponders

Transponders & Muxponders

1G/10G/25G Transponder

100G/200G/400G Transponder

10G/200G/400G Muxponder

Chassis & Accessories

Home Networking Networking Accessories Network Software Licenses Fortinet FC-10-0051E-247-02-DD FortiCare Premium 24x7 Support for FortiGate-51E

Fortinet FC-10-0051E-247-02-DD FortiCare Premium 24x7 Support for FortiGate-51E

Fortinet FC-10-0051E-247-02-DD FortiCare Premium 24x7 Support for FortiGate-51E

Brand:

FORTINET

FC-10-0051E-247-02-DD is a Fortinet FortiCare Premium support SKU for the FortiGate-51E, providing 24x7 technical support and support entitlement for an eligible FortiGate deployment. It is designed for organizations that need continuous access to Fortinet technical assistance, firmware support and hardware RMA coverage. The 247 service code identifies the 24x7 FortiCare offering.

OVERVIEW

FC-10-0051E-247-02-DD is FortiCare Premium 24x7 support for FortiGate-51E, intended for businesses requiring continuous technical assistance and support coverage. Compatibility: FortiGate-51E. Compared with 8x5 support: provides 24x7 support; compared with Premium RMA-only SKUs: this is the core FortiCare support contract. Need: choose this when continuous Fortinet support is required.

USE CASES

24x7 business networks - Provides support access around the clock.
Branch offices - Helps IT teams resolve FortiGate-51E issues remotely.
Remote locations - Provides manufacturer support when local IT resources are limited.
Business-critical firewalls - Helps reduce delays during technical issues.
Multi-site deployments - Supports FortiGate-51E devices across multiple locations.
Firmware maintenance - Supports ongoing FortiGate software maintenance.
Hardware failure support - Provides access to FortiCare RMA processes.
Network security operations - Gives IT teams direct Fortinet technical support when needed.

KEY FEATURES

24x7 FortiCare Support - Provides technical support around the clock.
FortiGate-51E Compatibility - Designed specifically for the FortiGate-51E.
Phone & Web Support - Gives IT teams multiple ways to contact Fortinet support.
Technical Assistance - Helps troubleshoot FortiGate configuration and operational issues.
Firmware Support - Helps maintain the firewall with applicable Fortinet firmware.
RMA Assistance - Supports the hardware replacement and return process.
FortiCare Asset Portal - Helps manage eligible support assets and services.
Annual Support Option - Simplifies yearly support budgeting and renewal planning.

TECHNICAL SPECIFICATIONS

Brand: Fortinet
Service Name: FortiCare Premium 24x7 Support
SKU / Part Number: FC-10-0051E-247-02-DD
Service Type: Technical Support & Maintenance
Support Level: FortiCare Premium
Support Availability: 24x7
Support Model: Follow-the-sun support
Supported Device: FortiGate-51E
Product Family: FortiGate 50E Series
Compatibility: FortiGate-51E
Support Channels: Phone and Web
Technical Assistance: Included
Firmware Support: Included where applicable under FortiCare
RMA Assistance: Included under applicable FortiCare terms
Hardware Replacement: Supported through applicable RMA process
Asset Management: FortiCare Asset Portal
Service Updates: Applicable FortiGuard service updates
Contract Type: FortiCare service entitlement
Term Code: DD – annual contract format
Firewall Hardware: Not included
Firewall Software License: Not a standalone firewall license
FortiGuard Security Bundle: Not indicated by this SKU
4-Hour RMA: Not included as the primary service level
Onsite Engineer: Not included as a standard feature
Primary Function: 24x7 manufacturer support for the supported FortiGate
Deployment Type: Branch, office, distributed and business-critical networks
Buyer Type: Enterprise, SMB, managed IT and network operations teams
Support Objective: Faster access to technical assistance and lifecycle support
Procurement Use: Support renewal, maintenance and service continuity
Service Provider: Fortinet
SKU Category: FortiCare Support
Supported Platform: FortiGate-51E

Why Choose This Product?

24x7 Support - Get Fortinet technical assistance at any time.
FortiGate-51E Compatible - Designed specifically for the FortiGate-51E.
Expert Technical Help - Helps IT teams troubleshoot firewall issues.
Firmware Support - Supports ongoing software and firmware maintenance.
RMA Assistance - Helps manage eligible hardware replacement requests.
Phone & Web Support - Provides convenient support channels.
Business Continuity - Helps reduce delays when network issues occur.
Easy Renewal Planning - Supports predictable annual maintenance and support budgeting.

CUSTOMER REVIEW

No Reviews Found