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Fortinet FC-10-0060E-301-02-DD Secure RMA Service License

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FC-10-0060E-301-02-DD is a 1-Year Fortinet Secure RMA Service for FortiGate-60E, combining FortiCare technical support, next business day hardware replacement, firmware updates, and certified technical assistance to maximize firewall availability and business continuity.

OVERVIEW

  • The Fortinet FortiGate-60E Secure RMA Service is designed for organizations that require dependable firewall lifecycle support and rapid hardware replacement. Combining FortiCare assistance, software upgrades, and next business day RMA, it minimizes operational disruption while extending the value of FortiGate-60E deployments. This subscription is an ideal support solution within the Fortinet services portfolio for business-critical security infrastructure.
  • Compatibility: Compatible with Fortinet FortiGate-60E firewall.
  • Model Comparison: Adds premium support and hardware replacement beyond the standard FortiGate-60E warranty.

USE CASES

  • Ensure rapid firewall hardware replacement
  • Protect branch office network availability
  • Support enterprise business continuity plans
  • Minimize security appliance downtime risks
  • Maintain distributed firewall deployments
  • Secure financial institution infrastructure
  • Support healthcare network reliability goals
  • Protect retail and hospitality operations
  • Simplify enterprise firewall maintenance
  • Enable uninterrupted hybrid work connectivity

KEY FEATURES

  • Next business day hardware replacement service
  • 24x7 FortiCare technical support access
  • Unlimited incidents with certified engineers
  • Advanced replacement minimizes network downtime
  • Firmware updates improve security resilience
  • Global service coverage for enterprise sites
  • Prepaid return shipping simplifies RMA process
  • Online customer portal for service management
  • Multiple support channels for faster resolution
  • Protects firewall investment over service lifecycle
  • Accelerates recovery after hardware failure
  • Supports business continuity requirements
  • Enterprise-grade post-deployment support service
  • Reduces IT maintenance and operational risks
  • Optimized for mission-critical network security

TECHNICAL SPECIFICATIONS

  • Brand: Fortinet
  • Model: FC-10-0060E-301-02-DD
  • Product Name: FortiGate-60E Secure RMA Service
  • Product Type: Support Subscription
  • Service Type: Secure RMA
  • Support Duration: 1 Year
  • FortiCare Support: Included
  • Support Availability: 24x7
  • RMA Service Level: Next Business Day
  • Hardware Replacement: Advanced Replacement
  • Service Coverage: Hardware & Firmware
  • Software Upgrades: Included
  • Incident Support: Unlimited
  • Support Channels: Phone, Email, Web
  • Access to Technicians: Certified Specialists
  • Customer Portal: Yes
  • Return Shipping: Prepaid
  • Documentation Access: Online
  • Region Coverage: Global
  • Response Time: 1 Business Day
  • Product Classification: Network Security
  • Compatibility: Fortinet FortiGate-60E Firewall

WHY CHOOSE THIS PRODUCT?

  • Next Business Day Secure RMA Restores firewall operations quickly to minimize costly business downtime.
  • 24x7 FortiCare Technical Support Provides round-the-clock access to certified Fortinet specialists for faster issue resolution.
  • Advanced Hardware Replacement Reduces service interruptions with rapid replacement of eligible hardware.
  • Firmware & Software Updates Included Keeps the FortiGate-60E secure, stable, and up to date throughout the subscription.
  • Unlimited Technical Support Incidents Enables predictable support costs without worrying about per-incident charges.
  • Global Service Coverage Delivers consistent support for single-site, multi-site, and international deployments.

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