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Home Networking Networking Accessories Network Software Licenses Fortinet FC-10-0051E-301-02-DD FortiCare Secure RMA Service for FortiGate-51E | 3 Year

Fortinet FC-10-0051E-301-02-DD FortiCare Secure RMA Service for FortiGate-51E | 3 Year

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FC-10-0051E-301-02-DD is a Fortinet Secure RMA Service for the FortiGate-51E. It is designed for organizations that need hardware replacement while keeping the defective FortiGate on-site rather than returning it to Fortinet. This helps address data-remanence, security, compliance and physical-control requirements. Secure RMA is a service add-on, not a FortiGate firewall appliance or security subscription.

OVERVIEW

  • FC-10-0051E-301-02-DD is a Secure RMA add-on for FortiGate-51E, allowing defective hardware to remain with the customer instead of being returned to Fortinet. Compatibility: FortiGate-51E. Compared with standard RMA: Secure RMA eliminates defective-device return; compared with Priority RMA: it prioritizes physical data retention rather than faster delivery. Need: choose it when hardware may contain sensitive information.

USE CASES

  • Sensitive Networks - Keep defective FortiGate-51E hardware on-site.
  • Financial Institutions - Helps protect sensitive device information during replacement.
  • Healthcare Organizations - Supports strict data and equipment-control requirements.
  • Government Networks - Keeps failed security hardware within controlled facilities.
  • Regulated Businesses - Helps meet internal hardware-retention policies.
  • Enterprise Networks - Provides secure replacement support for FortiGate-51E devices.
  • Restricted Facilities - Avoids sending defective hardware outside the organization.
  • Data-Sensitive Environments - Reduces concerns about data remaining on returned hardware. 

KEY FEATURES

  • Secure RMA Service - Allows customers to keep defective FortiGate-51E hardware on-site.
  • 3-Year Coverage - Provides long-term Secure RMA protection.
  • FortiGate-51E Compatibility - Designed specifically for the FortiGate-51E.
  • No Defective Hardware Return - Helps keep sensitive device information within the organization.
  • Data Protection - Reduces concerns about data exposure when replacing failed hardware.
  • Hardware Replacement Support - Supports the RMA replacement process for eligible failures.
  • Security-Focused Service - Suitable for organizations with strict equipment-control requirements.
  • Compliance Support - Helps organizations follow internal data-retention and hardware-security policies.

TECHNICAL SPECIFICATIONS

  • Brand: Fortinet
  • Service Name: FortiCare Secure RMA
  • SKU / Part Number: FC-10-0051E-301-02-DD
  • Service Code: 301
  • Service Type: Secure RMA / Hardware Replacement
  • Supported Device: FortiGate-51E
  • Compatibility: FortiGate-51E
  • Product Family: FortiGate
  • Service Term: 3 Years
  • Primary Function: Secure hardware replacement
  • RMA Type: Secure RMA
  • Defective Hardware Return: Not required under Secure RMA
  • Customer Hardware Retention: Yes
  • Replacement Hardware: Provided through applicable RMA process
  • Data Protection Focus: Keeps defective hardware under customer control
  • Data Remanence Protection: Helps reduce concerns about sensitive information remaining on returned hardware
  • Physical Hardware Control: Customer retains defective unit
  • Security Objective: Protect sensitive device information during hardware replacement
  • Compliance Support: Helps organizations meet applicable internal equipment-retention policies
  • Enterprise Use: Suitable for security-sensitive deployments
  • Regulated Environment Use: Suitable where defective hardware must remain within controlled facilities
  • Branch Deployment: Suitable for FortiGate-51E branch installations
  • RMA Replacement Process: Supported according to applicable Fortinet RMA terms
  • Standard RMA Return: Secure RMA provides an alternative to returning the defective device
  • Next-Day RMA: Separate service
  • 4-Hour RMA: Separate service
  • 4-Hour RMA + Onsite Engineer: Separate service
  • FortiCare Support: Secure RMA is an RMA add-on; applicable support requirements apply
  • FortiGuard Subscription: Not included as a standalone security subscription
  • Firewall Hardware: Not included
  • Software License: Service entitlement, not a firewall software license
  • Primary Buyers: Enterprise IT, security and infrastructure teams
  • Best Fit: Organizations with strict data and hardware-control requirements
  • Procurement Category: Fortinet RMA / support service
  • Primary Buyer Benefit: Enables replacement while retaining the defective appliance on-site

Why Choose This Product?

  • Keep Defective Hardware - Retain the failed FortiGate-51E on-site.
  • Protect Sensitive Data - Helps prevent sensitive device information from leaving the facility.
  • 3-Year Coverage - Provides long-term Secure RMA protection.
  • FortiGate-51E Compatibility - Designed specifically for the FortiGate-51E.
  • Secure Replacement Process - Supports hardware replacement without standard defective-unit return.
  • Compliance Support - Helps meet internal hardware-retention and security policies.
  • Ideal for Regulated Environments - Suitable for finance, healthcare, government and other sensitive networks.
  • Better Hardware Control - Keeps failed equipment under the organization's physical control.

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