Lenovo 5Y Onsite Support 5WS0K27117 Warranty Upgrade

• Extend enterprise laptop support beyond the standard lifecycle
• Reduce shipping for hardware repairs across business offices
• Support distributed Lenovo employee device fleets onsite
• Improve warranty planning for long-life corporate laptops
• Control repair expenditure across managed Lenovo deployments
• Maintain support coverage for eligible ThinkPad fleets
• Extend service protection for compatible ThinkBook deployments
• Simplify procurement of longer-term Lenovo device support
• Support hybrid workforce hardware with onsite service coverage
• Align device warranty periods with planned refresh schedules

• Five-year Onsite coverage supports longer device lifecycles
• Upgrade from three-year Onsite extends existing service protection
• Onsite technician service reduces device shipping requirements
• Parts included helps limit unexpected hardware expenses
• Labor included simplifies repair cost planning
• Remote problem determination identifies issues before dispatch
• Lenovo-qualified parts supports approved repair standards
• Hardware repair or exchange restores supported systems efficiently
• Business fleet coverage simplifies multi-device lifecycle planning
• Predictable service term improves IT budget forecasting
• Onsite repair capability helps minimize operational disruption
• Compatible Lenovo systems supports approved Think device fleets
• Five-year planning horizon aligns support with longer refresh cycles
• Add-on service format integrates with eligible base coverage

• Brand: Lenovo
• Manufacturer Part Number: 5WS0K27117
• Product Type: Warranty Support Upgrade
• Service Type: Onsite Support
• Coverage Period: 5 Years
• Upgrade Coverage: 3Y Onsite to 5Y Onsite
• Service Delivery: Onsite
• Support Scope: Hardware Support
• Parts Coverage: Included
• Labor Coverage: Included
• Problem Determination: Remote Diagnosis
• Service Resolution: Repair or Exchange
• Replacement Parts: Lenovo Qualified Parts
• Target Devices: Eligible Lenovo Systems
• Compatible Families: Selected ThinkPad / ThinkBook Systems
• Deployment Type: Business / Enterprise
• Support Model: Lenovo Onsite Service
• Warranty Category: Lenovo Services
• Procurement Type: Service Upgrade
• Compatibility: Requires Eligible 3Y Onsite Base Warranty

WHY CHOOSE THIS PRODUCT?

• Extend device lifecycle — Five-year coverage helps organizations keep eligible Lenovo systems supported beyond the original three-year Onsite term.
• Reduce service logistics — Onsite repair can avoid the operational effort associated with shipping business laptops or devices to a service center.
• Improve cost predictability — Included parts and labor help procurement teams plan support expenditure more consistently.
• Support fleet standardization — A defined support upgrade simplifies warranty planning across eligible Lenovo business-device deployments.
• Protect productivity — Onsite service can shorten the disruption associated with hardware failures compared with offsite service workflows.
• Use Lenovo-qualified parts — Supported repairs use Lenovo-qualified replacement components, helping maintain service consistency.
• Align support with refresh cycles — Five-year coverage can suit organizations operating devices through extended lifecycle periods.